Director of Information Technology

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Position Summary

We are seeking an experienced, execution-oriented Director of Information Technology to lead all technology functions for a rapidly growing healthcare startup. This role combines strategic vision with hands-on oversight across infrastructure, cybersecurity, compliance, and vendor management. The ideal candidate understands the unique challenges of healthcare technology — including regulatory compliance, data privacy, and operational uptime — and will partner closely with a Managed Service Provider (MSP) to deliver world-class support and reliability.

Details

COO

Mt. Laurel, NJ

Hybrid / Remote

Responsibilities

Technology Strategy & Leadership

Develop and execute an IT roadmap aligned with the company’s healthcare mission, regulatory requirements, and growth strategy.
Establish scalable systems and processes to support clinical operations, pharmacy systems, telehealth, and administrative functions.
Serve as the primary liaison between business leadership and the MSP for technology operations, ensuring alignment on SLAs, priorities, and escalation paths.
Evaluate and deploy new technologies to support patient engagement, data analytics, interoperability, and automation.

Infrastructure & Operations

Oversee all core infrastructure including networks, cloud environments (Microsoft 365, Azure/AWS), and business continuity/disaster recovery solutions.
Manage MSP performance, ensuring prompt and effective delivery of Level 1 and Level 2 end-user support.
Provide internal hands-on leadership for Level 3 escalations, architecture design, and high-impact troubleshooting.
Maintain system uptime, security posture, and cost efficiency across all IT environments.

Cybersecurity, Privacy & Compliance

Lead development and enforcement of policies aligned with HIPAA, HITECH, and state data privacy laws.
Oversee implementation of security controls, incident response procedures, vulnerability management, and annual risk assessments.
Partner with compliance, legal, and operations teams to maintain readiness for audits, certifications (e.g., HITRUST, SOC 2), and payor data-access requirements.
Manage identity and access control, endpoint protection, and encryption across all systems.

Applications & Integrations

Oversee core healthcare and business applications such as EHR/EMR, pharmacy management systems, e-prescribing, CRM, HRIS, and ERP tools.
Ensure secure integration and data flow between clinical and administrative systems.
Evaluate SaaS vendors for scalability, security, and alignment with operational needs.

Vendor & MSP Management

Serve as the primary interface to the Managed Service Provider for service delivery, incident management, and capacity planning.
Negotiate and manage vendor contracts, budgets, and performance metrics.
Establish governance processes and dashboards for SLA reporting, incident trends, and root-cause analysis.

Team Development

Build internal capability over time by identifying key IT roles to transition from the MSP or supplement with specialized expertise.
Foster a culture of collaboration, accountability, and continuous improvement across IT and the broader organization.

Qualifications

Required

Bachelor’s degree in Information Technology, Computer Science, or related discipline (Master’s preferred).
8+ years of progressive IT experience, with at least 3 years in a healthcare or regulated industry.
Proven success managing MSPs and third-party vendors.
Deep understanding of HIPAA compliance, PHI data handling, and healthcare technology ecosystems.
Experience with Microsoft 365, Azure/AWS, EHR/EMR platforms, and cybersecurity frameworks (NIST, HITRUST).
Hands-on technical proficiency and the ability to lead by example.
Strong communication, contract management, and project leadership skills.

About ChorusRx

Work Environment

Opportunity to build the IT foundation of a mission-driven healthcare organization from the ground up.
A collaborative, innovative, and agile startup environment.
Direct impact on patient outcomes through technology excellence.
Competitive compensation, equity participation, and comprehensive benefits that include, but not limited to, health, vision, and dental insurances, PTO, and paid holidays.

What We Offer

Purpose-driven culture and opportunity to make a meaningful impact in end-of-life and chronic care.
Collaborative and mission-driven work environment.
GalenusCare is committed to the well-being of our team members and offers a variety of benefits to support our employees. Full-time employees working 35+ hours per week are eligible for our benefits package. Benefits include, but are not limited to health, vision, and dental insurances, PTO, and paid holidays.

About Us

ChorusRx (formerly GalenusCare) is the service brand of Chorus Healthcare, Inc., focused on delivering advanced medication management, precision analytics, and collaborative care solutions to post-acute and long-term care settings along with precision pharmacy services. We combine clinical excellence with data-driven insights to improve patient outcomes, streamline operations, and support providers with tailored pharmacy services.

Disclaimer

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work being performed by employees assigned to this classification.

ChorusRx is proud to be an equal opportunity employer. ChorusRx will not discriminate against any employee or applicant on the basis of age, color, disability, gender political opinion, religion or belief, nationality, ethnic or social origin, sexual orientation, veteran status, physical appearance, or any classification protected by federal state, or local law. We are committed to creating a diverse and inclusive environment that supports, inspires, and respects all individuals.